About | Contact | Help   






Login Failure: Invalid IP Address or Referring Domain

Selectory detected an invalid IP address or referring domain at login.

Your IP Address is : 38.103.63.60
Your Referring Domain is:  

Some possible reasons for this login failure:

Your IP address or Referring Domain may not be on file with us. To verify that you should be allowed access, leave this page open as a reference and contact your referring institution or the customer service number posted below.

For remote access through a referring institution (such as a library), our authentication requires a referrer value to be passed to the web site. If the Referring Domain field above is blank:

  • You may have typed in the website url directly or used a browser bookmark to reach the site.  Always use the links from the referring institution to which you belong.
  • Your browser settings may not allow referrer information to be passed to the website.  Reset your browser to its default settings or contact customer service at the number below.
  • A firewall or proxy server may not allow referrer information to be passed to the web site.  Check the settings of each of these and allow www.selectory.com to receive referrer information.
  • Anti-spyware, anti-adware or anti-virus software running on your machine may not allow referrer information to be passed to the web site.  Check the settings on these programs and allow www.selectory.com to receive referrer information.


Close Window

If this message is appearing repeatedly, please contact Harris Technical Sales Support at 1-800-888-5900 M-F 8am-8pm EST.